Play Responsibly, Stay in Control

Gambling involves risk. Losses can occur and are part of the game. Plan your play and budget first. Use control tools to stay within affordable limits.

• Treat gambling as paid entertainment, not a way to earn income.
• Set a spend limit before you start and stick to it.
• Use deposit, loss, and stake limits in your account.
• Schedule session reminders and reality checks to manage time.
• Take regular breaks to keep decisions clear.
• Keep money for bills and savings separate from betting funds.
• Review your history to learn from patterns and adjust behaviour.
• Stop when it is not fun or you feel pressure.
• Gambling is for adults only. You must be 18 or over in the UK.

Scarabwins supports responsible play through account controls and clear information.

Warning signs can build over time. Gambling addiction is a serious condition that needs attention.

• Chasing losses or increasing stakes to recover money.
• Spending more time or money than planned when playing.
• Hiding gambling from family or friends.
• Using betting to escape stress, sadness, or boredom.
• Borrowing, using credit, or selling items to fund play.
• Missing work, study, or social plans because of gambling.
• Feeling irritable, anxious, or low when you try to cut back.
• Losing track of time during sessions, ignoring reminders.
• Repeatedly exceeding limits or cancelling withdrawals.
• Failed attempts to stop or repeated relapses.

You can take practical steps to prevent addiction and regain control. Support is available from Scarabwins and independent services.

• Set deposit, loss, and wager limits that match your budget.
• Use time-outs to pause playing for 24 hours to 6 weeks.
• Turn on reality checks and session limits to manage time.
• Apply self-exclusion in your account and join GAMSTOP for multi-operator exclusion.
• Enable gambling blocks through your bank or card provider.
• Install blocking software such as Gamban on all devices.
• Opt out of marketing and mute notifications to reduce triggers.
• Track spending, keep a written budget, and ring-fence bill money.
• Complete a self-assessment and speak to our support team for guidance.
• Avoid alcohol or drugs when gambling and plan alternative activities.

External services offer confidential advice, treatment, and practical help. These resources complement our safer gambling policy and tools.

• GamCare: free support, live chat, and the National Gambling Helpline 0808 8020 133, 24 hours a day – https://www.gamcare.org.uk/
• National Gambling Helpline live chat – https://www.gamcare.org.uk/get-support/talk-to-us-now/
• NHS gambling addiction services and self-referral – https://www.nhs.uk/live-well/addiction-support/gambling-addiction/
• BeGambleAware information and support – https://www.begambleaware.org/
• GAMSTOP multi-operator self-exclusion – https://www.gamstop.co.uk/
• Gamban device blocking software – https://gamban.com/
• National Debtline for money advice – https://www.nationaldebtline.org/
• Samaritans for emotional support, freephone 116 123 – https://www.samaritans.org/

If you are worried about your play, you can reach support for confidential guidance. Advisors can explain tools, limits, and policy details for United Kingdom players.

• Live chat in the Help Centre after you log in.
• Email: [email protected]
• In-account message via My Account.
• Help Centre articles on safer gambling tools.
• Request a review of limits or a time-out through support.
• Raise a complaint through the complaints process in My Account.