UK terms for betting services and use

By creating an account or using the services, you agree to these Terms and to our incorporated policies, including the privacy policy, cookies notice, betting rules, and bonus terms. If you do not agree, do not use the services.

• Eligibility and registration
  • You must be 18 or over and legally allowed to participate in betting in Great Britain (England, Scotland, Wales).
  • You must be physically located in Great Britain when placing a bet. Access from prohibited jurisdictions is not allowed.
  • You must not be self-excluded through our tools or the national multi-operator scheme (GAMSTOP).
  • Only one account per person is permitted. You are responsible for keeping login details secure.
  • Verification of name, address, and date of birth is required before you can deposit or place bets, and may be required before any withdrawal.
• Proper use of the platform
  • Use the services for personal, non-commercial betting only and in a lawful manner.
  • Do not use automated scripts, bots, or attempt to exploit pricing or system errors.
  • Do not open multiple accounts, engage in arbitrage based on delayed data, or attempt chargebacks without grounds.
  • We may suspend or close accounts to protect integrity, investigate suspected misuse, or comply with legal duties.
• Content and intellectual property
  • All site content, data, odds, software, and trademarks are protected.
  • You receive a limited, revocable licence to access the services for lawful use.
  • Copying, scraping, or redistributing data or odds without permission is not allowed.
• Changes to these Terms
  • We may amend these Terms to reflect regulatory, security, or operational needs.
  • Material changes will be notified in advance where practicable. Continued use after the effective date constitutes acceptance.
• Liability limits
  • The services are provided with reasonable skill and care, but availability may be affected by maintenance or events beyond our control.
  • We do not exclude liability where it cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.
  • Subject to those rights, our maximum liability for any claim relating to a bet or transaction is limited to the amount staked or the amount you paid for the affected services.
• Governing law and complaints
  • These Terms are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction, without prejudice to your consumer protections.
  • Use our complaints process first. If unresolved, you may be able to refer a dispute to an independent ADR entity.
• Bonuses and promotions
  • Any bonus or promotional offer is subject to specific terms shown at registration or opt-in.
  • Wagering requirements, time limits, eligible games or bets, and contribution rates will be stated.
  • Real-money funds are used before bonus funds unless the promotion states otherwise.
  • Bonus abuse (for example, multiple accounts or restricted bet types) may result in removal of bonuses and associated winnings in line with the applicable bonus terms.

By using Scarabwins, you confirm you have read and understood these general terms and accept them in full.

The following general rules govern how bets are accepted, settled, and, where necessary, cancelled for events available to Great Britain customers. Sport- or market-specific rules may also apply and will prevail if they differ.

• Eligibility to place a bet
  • You must hold a verified account and be 18 or over.
  • You must be physically located in Great Britain at the time of betting.
  • You must have sufficient cleared funds in your account.
• Bet acceptance
  • A bet is accepted only when a confirmation reference appears in your betting history.
  • Pre-event and in-play bets are accepted subject to market status and data feeds. If odds change before acceptance, you may receive a revised price or the bet may be declined.
  • We may refuse, limit, or partially accept a bet to manage liability and comply with legal and integrity obligations.
• Minimum and maximum stakes and payouts
  • Minimum and maximum stakes are shown on-screen per market.
  • Maximum payout limits may apply per market or event and are applied per customer and related accounts.
• Settlement and results
  • Bets are settled on the official result as declared by the relevant governing body of the event.
  • For dead heats, winnings are calculated by dividing the stake by the number of tied selections, then multiplying by the odds.
  • If an event is postponed, abandoned, or not completed under its official rules, settlement or voiding will follow the relevant sport rules published on the site.
  • All settlement times are subject to data confirmation and integrity checks.
• Restrictions and related contingencies
  • Certain multiple bets that involve related outcomes are not allowed unless the system offers a combined price.
  • Account-specific limits, safer gambling controls, and bonus restrictions may limit your ability to place bets.
  • Cash Out, Edit Bet, or similar features are not guaranteed and may be unavailable, suspended, or reversed if a market is closed or data is delayed.
• Cancellations, palpable errors, and voiding
  • If a manifest pricing or settlement error occurs, we may void the affected bet or correct it to the fair market odds that were available at the time.
  • Bets placed after the outcome is known or after a market should have closed will be void.
  • If a technical failure prevents acceptance or settlement, our records will be decisive, subject to your legal rights.
• Calculation of wins and losses
  • Returns are calculated based on the odds accepted at the time of bet placement and the applicable settlement rules.
  • Any applicable deductions, such as rule-based reductions in certain sports, will be applied.

Keep a record of your bet receipts and read any sport-specific rules linked on the market page before you bet.

The following payment rules apply to Great Britain customers. Scarabwins may update limits and available methods to comply with legal and security requirements.

• Funding your account
  • Accepted methods typically include UK-issued debit cards, approved e-wallets, bank transfer, and open banking services.
  • Credit cards are not permitted for gambling transactions for customers in Great Britain, including via any e-wallet that allows funding by credit card.
  • The currency for GB accounts is GBP unless we inform you otherwise.
• Limits, fees, and displays
  • Minimum and maximum amounts for deposits and withdrawals are displayed in your cashier before you confirm a transaction.
  • Any fee, if applicable, is shown transparently before you proceed. Your bank or payment provider may apply its own charges.
• Processing and timeframes
  • Deposits are credited once approved by your provider. Bank transfers may take longer.
  • Withdrawals are processed after security checks. Processing times depend on the method and may be extended where verification is outstanding or where safer gambling or AML reviews are required.
• Verification and security (KYC/AML)
  • We must verify your identity, age, and address before you can deposit or place bets, and before withdrawals are released.
  • We may request source-of-funds or source-of-wealth information where required by law or our risk policies.
  • We operate a closed-loop policy: where possible, withdrawals are returned to the same payment method used for deposits.
• Transaction restrictions
  • Third-party payments are not allowed. The name on your payment method must match your account name.
  • We may place per-transaction or daily limits to protect customers and manage risk.
  • We may decline, reverse, or hold transactions pending checks if fraud, chargeback risk, or misuse is suspected.
• Cancellations and chargebacks
  • You may cancel a pending withdrawal until it is processed if your account provides that feature.
  • If a deposit is charged back or otherwise not honoured, we may recover the amount from your balance or future deposits and may suspend the account.

Keep your payment details up to date and ensure you use only methods in your name.

Betting should be entertaining and controlled. We provide tools to help you manage your play and protect your rights. Using these measures does not affect your access to non-gambling services.

• Player protection tools
  • Deposit, loss, and staking limits across daily, weekly, or monthly periods.
  • Reality checks and session reminders at configurable intervals.
  • Time-out options from 24 hours up to 6 weeks.
  • Self-exclusion for a minimum of 6 months, extendable to 5 years.
  • Product and marketing preferences, including opt-outs from bonuses and promotions.
  • Access to account history to help you read and understand your spending and bets.
• GAMSTOP multi-operator self-exclusion
  • If you are in Great Britain, you can register at www.gamstop.co.uk to exclude from participating operators. Ensure your details are accurate and up to date.
• Safer gambling interactions
  • We may contact you, set limits, or restrict services if indicators suggest harm or loss of control, in line with legal duties.
• Support and advice
  • BeGambleAware: www.begambleaware.org
  • GamCare and the National Gambling Helpline: 0808 8020 133 (24/7)
  • NHS National Problem Gambling Clinic and regional services
  • Gamban device blocking software: www.gamban.com

Scarabwins encourages you to use these tools before you bet and to seek support if gambling ceases to be enjoyable.

We are required to prevent money laundering and terrorist financing in line with UK law. Scarabwins applies a risk-based programme to verify customers and monitor activity.

• Legal framework
  • Proceeds of Crime Act 2002, Terrorism Act 2000, Money Laundering Regulations 2017, and applicable sanctions rules.
• Know Your Customer (KYC)
  • We verify your identity, age, and address before allowing gambling.
  • Enhanced due diligence may be required for higher-risk situations, such as politically exposed persons or high-risk jurisdictions.
  • We may request evidence of source of funds or wealth where appropriate.
• Monitoring and detection
  • Transactions and betting patterns are monitored using automated and manual controls.
  • Activity that appears unusual, inconsistent with your profile, or linked to fraud or crime will be reviewed.
  • Where necessary, we submit Suspicious Activity Reports to the UK Financial Intelligence Unit. We cannot inform you if a report is made.
• Consequences of non-compliance
  • We may delay, restrict, or block transactions or services.
  • Accounts may be suspended or closed, and funds may be frozen pending investigation, subject to legal rights.
  • We may share information with law enforcement or regulators where legally required.

Your cooperation in providing accurate and timely information is a legal requirement and a condition of continued use of the services.

We process personal data in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

• Data we collect
  • Identity and contact details: name, date of birth, address, email, phone.
  • Verification records: KYC results, copies of documents, sanctions and PEP screening outcomes.
  • Account and transactional data: deposits, withdrawals, bets, bonuses, and communications.
  • Technical data: device identifiers, IP address, browser type, cookies, and usage analytics.
  • Safer gambling information: limits, interactions, and risk indicators.
• How we use your data
  • To provide and operate your account and betting services.
  • To meet legal obligations, including age verification, AML, and safer gambling.
  • To prevent fraud and maintain security.
  • To conduct analytics that improve performance and reliability.
  • For marketing only where you have provided consent or where permitted by law, and you can withdraw consent at any time.
• Lawful bases
  • Contract: to deliver the services you request.
  • Legal obligation: to comply with gambling, AML, tax, and consumer protection laws.
  • Legitimate interests: to secure systems, prevent misuse, and manage general operations, balanced against your rights.
  • Consent: for certain marketing or cookies.
• Sharing and transfers
  • We may share data with identity verification providers, payment processors, fraud prevention agencies, analytics vendors, and regulators where required.
  • If data is transferred outside the UK, appropriate safeguards such as standard contractual clauses will be used where required.
• Retention
  • We keep data only as long as needed for the purposes stated and to meet legal retention duties, after which it is securely deleted or anonymised.
• Your rights
  • Access, rectification, erasure, restriction, portability, and objection, subject to legal limits.
  • Withdraw consent for marketing at any time.
  • Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).
• Cookies
  • We use cookies and similar technologies to enable core functions, improve performance, and measure usage. Manage preferences in your browser or in your account settings.

Contact us through the privacy channel shown on the site for requests about your personal data.

We are committed to technical and organisational measures that protect your account and transactions from unauthorised access or misuse.

• Technical safeguards
  • TLS encryption for data in transit and encryption for sensitive data at rest.
  • Access controls, role-based permissions, and audit logging.
  • Segregation of environments and regular security monitoring.
• Account protection
  • Strong password requirements and optional two-factor authentication.
  • Automatic session timeouts after periods of inactivity.
  • Alerts for critical account changes where supported.
• Monitoring and testing
  • Continuous monitoring for suspicious activity and fraud.
  • Periodic security assessments and remediation of identified risks.
• Your responsibilities
  • Keep credentials confidential, enable two-factor authentication, and secure your devices.
  • Log out after use and inform us promptly if you suspect unauthorised access.

If a security incident affects your rights and freedoms, we will assess and, where required by law, notify you and the relevant authorities. Scarabwins may update controls as threats evolve.